Privacy Policy

1. Introduction

Millennial Consulting LLC, d/b/a Chastain Enterprises ("we," "us," or "our"), a Nevada limited liability company, operates lisachastain.com (the "Site") and the Lisa Chastain brand. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit the Site, register for or attend our events and programs, or use our services, including our online courses, scheduling tools, and AI-powered chatbot.

By using the Site, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use the Site.

Contact for privacy requests: asklisa@lisachastain.com

2. Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide to us, including but not limited to:

• Name and email address
• Mailing address, where you provide one to us
• Payment information (processed by our third-party payment processor, Spiffy; we do not store full card numbers on our servers)
• Responses to course prompts and reflections
• Communications with our AI chatbot
• Scheduling information you provide when booking a call through Calendly, such as your name, email address, and appointment details
• Information you share during Zoom meetings, including your display name, email address, and any details you choose to share on camera, by microphone, or in the chat
• For in-person events: registration details, dietary or accessibility requests you choose to share, and your signed event waiver (name, contact information, and signature)
• Payment records for in-person events paid by Venmo or Zelle (the name and contact details associated with the payment)

Note on health information: Our event waivers ask for name, contact information, and signature only. We do not request health conditions, diagnoses, or medical history. Please do not include sensitive health information in event registrations, waivers, course reflections, or chatbot conversations.

Automatically Collected Information

When you visit our Site, we automatically collect certain information about your device and browsing actions, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process your transactions and manage your account
• Send you course materials, updates, and administrative information
• Respond to your inquiries and provide customer support
• Improve and personalize your experience on our Site
• Analyze usage patterns and optimize our services
• Send marketing communications (with your consent)
• Detect, prevent, and address technical issues or fraudulent activity

4. AI Chatbot and Content

Important Disclaimer: Our Site uses artificial intelligence (AI) technology, including AI-powered chatbots and content generation. Please be aware:

• AI-generated responses may not always be accurate, complete, or appropriate for your specific situation
• Information provided by our AI chatbot is for educational and informational purposes only
• AI responses should not be considered professional financial, legal, or therapeutic advice
• You should independently verify any information provided by our AI systems
• Conversations with our AI chatbot may be logged and analyzed to improve our services
• We are not responsible for decisions you make based on AI-generated content

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and store certain information. Cookies are files with a small amount of data that are sent to your browser and stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

6. Third-Party Services

We may employ third-party companies and services to facilitate our Site, provide services on our behalf, or assist us in analyzing how our Site is used. These third parties may have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

We do not sell your personal information. We share it only with service providers that help us operate our business and deliver our programs, and, where necessary to deliver a program, with event co-facilitators. Third-party services we use include:

• Spiffy (spiffy.com) — payment processing for program, event, and membership purchases
• ActiveCampaign — email marketing, automations, segmentation, and tagging
• Calendly — scheduling calls and appointments
• Zoom — virtual meetings, workshops, and communication
• Analytics services (including Google Analytics) — understanding how the Site is used
• AI and chatbot services (ElevenLabs and others) — powering our AI assistant
• Video hosting and embedding (Vimeo, YouTube) — playing video content on the Site
• Venmo and Zelle — optional payment methods accepted at the door for in-person events
• Hosting and content delivery networks

Each of these providers processes information under its own privacy policy. We encourage you to review their policies.

Event co-facilitators: When you register for an in-person event, we may share limited registration information (such as your name, email address, and participation details) with the co-facilitators and partners teaching that event, solely to the extent needed to plan and deliver the program.

7. Data Storage and Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Some information, such as course reflections and responses, may be stored locally in your browser. We recommend that you do not include highly sensitive personal information in your responses.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to request deletion of your information
• The right to object to or restrict processing of your information
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us at the email address provided below.

10. Children's Privacy

Our Site, programs, events, and services are intended for adults 18 years of age and older. We do not knowingly collect personal information from anyone under 18. If you become aware that someone under 18 has provided us with personal information, please contact us at asklisa@lisachastain.com and we will take steps to delete it.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, or you would like to exercise any of the rights described above, please contact us at:

Email: asklisa@lisachastain.com

Company: Millennial Consulting LLC, d/b/a Chastain Enterprises

Mailing address: 1045 Palms Airport Drive #110, Las Vegas, NV 89119

Website: lisachastain.com

Governing law: This Privacy Policy is governed by the laws of the State of Nevada.